ISO 20252:2019 Statement of Applicability

Annex

Attested

Excluded

Explanation

A – Sampling (including access panels)

Yes

We specify and design sample frames for research projects. Regarding the types of samples specified in Annex A:

>      Probability samples – yes, we do this inhouse

>      Non-probability samples – yes, we do this inhouse

And sample sources specified in Annex A:

>      Access panels – we occasionally buy in access panel services for which we specify the sample design

>       Databases created for any purpose different than participating in research data collection activities – yes, we often use such databases inhouse e.g. membership organisation lists or lists of people participating in a policy or programme

>      Statistical data – yes, we sometimes utilise statistical data as a sample source e.g. the Interdepartmental Business Register

>      Other sources, including, but not limited to, river sampling – we have used processes to ask potential respondents to ‘opt-in’ to research, but not river sampling

B – Fieldwork

Yes

We offer data collection using fieldwork methodologies both directly (predominantly) and as a subcontracted service (sometimes). Fieldwork methodologies we use include CATI surveys, online surveys, depth and semi-structured telephone/online interviews, depth face to face, focus groups, diaries and observation. Predictive dialling is not used.

C – Physical Observation

Yes

On occasion we offer data collection using physical observational methodologies directly (e.g. observing an event / training session) or on occasion as subcontracted services.

D – Digital Observation

Yes

We do not undertake digital observation either directly, or as a subcontracted service.

E – Self Completion

Yes

We offer data collection using self completion methodologies. The methodologies we use are online (CAWI) or offline (e.g. paper questionnaire, or diary entries). Services may be delivered inhouse or subcontracted.

F – Data Management & Processing

Yes

We offer data management and processing services directly, and on occasion subcontracted out. We undertake data entry, cleaning, coding, editing, weighting, file preparation, tabulation and additional analysis.